As an Assistant Store Manager, you will manage the day-to-day operations of the self-storage facility by:
Handle all customer inquiries or problems in a timely, courteous manner
Implement, follow, and enforce any procedures set forth in the Operations Policy & Procedure Manual and any other memo or instruction given to you by the SAM Corporate Team
Conduct routine (daily) inspections/audits, i.
e.
, locks, gates, etc.
Sales of store merchandise as well as storage rentals
Take potential leads on a tour of facility
Timely collections of rent, deposits and assessed fees
Responsible for accurate accounting records, petty cash funds and company credit cards (receipts required for all transactions)
Making past due calls to delinquent accounts
Housekeeping/cleaning (Be sure all units are clean prior to rental and maintain clean office, restrooms, drive aisles, and hallways)
Marketing your facility according to guidelines requested by home office or District Manager
Maintain physical property appearance, i.
e.
, lawn care, snow removal, landscaping, mopping, changing light bulbs, trash removal, etc.
Handle all emergency procedures, i.
e.
, fire, criminal activity, accidents, natural disasters, etc.
Participation in training programs, conferences, etc.
Responsible for training assistant manager(s) on policies, procedures, operations, etc.
Strongly encouraged to be active in your local professional associations & community functions
Security and safety of all areas of the property
Assist with inventory of contents of units when necessary
Record your daily arrival and departure via UKG for payroll purposes
Must have a valid Driver’s License and reliable transportation to make bank deposits, conduct marketing, and run errands.
Other responsibilities as assigned
Assistant Store Managers are our customers self-storage solution experts that enhances their storage experience.
We offer top quality merchandise such as boxes, locks, tape, and other moving supplies for our customers to purchase.
Assistant Store Managers play a critical role in expanding and generating sales leads.
We encourage our Assistant Store Managers to recommend and implement marketing strategies based on competitor information, and seasonal trends.
As an Assistant Store Manager, you will also connect with the local community by attending local events!
Requirements:
Exceptional customer service skills a must
Open availability including weekends is needed
Ability to perform light maintenance and overall property upkeep
Management experience in leasing, retail, or operation environment
Previous experience in sales or marketing with a proven ability to generate business and close leads
Effective verbal and written communication skills
Must be energetic and open to new ideas and direction changes
A High School diploma /GED equivalent.
College education a plus
Must be able to stand for several hours at a time and lift 25 lbs.
Valid driver’s license with access to reliable transportation
Completion of pre-employment background screening
Previous experience in storage management a plus!
SAM is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.
Education
Preferred
High School or better
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