Whatsapp
Posted : Monday, March 11, 2024 12:36 AM
Date Posted:
2024-02-09
Country:
United States of America
Location:
HMD31: Annapolis, MD 2551 Riva Road , Annapolis, MD, 21401-7435 USA
Position Role Type:
Unspecified
This role is responsible for providing support in the Network Operations Center (NOC).
The candidate selected for this position will be responsible for the effective operation and maintenance of products and services.
Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience.
We help airlines, airports and business aircraft turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight.
By combining the best networks, connectivity and data/analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience.
Aviation connects the world.
Our Connected Aviation Solutions team connects aviation.
Sustainably.
Seamlessly.
Securely.
Primary Responsibilities: Provide Tier III Technical Support to the NOC ensuring uninterrupted unimpaired service of IMS Transport Messaging and GLOBALink systems.
Troubleshoot and provide engineering solutions for new service implementations equipment installation and configuration and fault restoration.
Analyze issues to provide high reliability data communications.
Provide technical assistance and support to a Cisco based MPLS network with 10 core sites and 1000+ remote sites.
Assist and support the NOC Incident Management staff in fault isolation procedures.
Provide operational support to implementation and engineering efforts within IMS’s wide area network (WAN) and server farm environments.
Work with onsite field technicians or service provider staff to isolate faults and correct any network or service affecting failure.
Provide technical leadership to less experienced members of the NOC.
Ability to work in a 24x7 operations center Swing Shift 3:00pm to 11:30pm with possibility of rotating weekends and on call rotation.
This position is Essential Personnel requiring onsite work for all shifts Other duties as assigned.
Qualifications: Network+ Certification CCNA Certification CCNP Certification Experience and being highly skilled in the following: IP routing (BGP & OSPF); Hot Standby Router Protocol (HSRP); Network Address Translation (NAT) and Dynamic Multipoint VPN (DMVPN).
Experience troubleshooting and configuring network hardware devices to include routers, switches, firewalls and servers.
Experience troubleshooting technical issues that have been escalated to Tier II and Tier III support in a 24x7 hour operational environment.
Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience Candidates must be US Citizen This position is Essential Personnel requiring onsite work for all shifts Preferred Qualifications: RF systems troubleshooting.
Working knowledge of troubleshooting tools including sniffers, Nexus trace, Net Scout, and knowledge of basic UNIX command structure.
Troubleshoot and verify proper BGP connectivity by identifying any packet loss, verifying speed and duplex settings, verifying proper arp entries as well as prefixes received by provider.
Perform head to head testing with service provider in the event of advance WAN circuit impairment/outage.
Depict differences in connectivity troubleshooting methods between MPLS, DMVPN, and Wireless connections.
Detect and explain why a HSRP group may have triggered a state change.
Explain and troubleshoot cMUSE connectivity infrastructure and how network changes may affect end users.
Verify and implement proper routing configurations, including static routes, BGP configurations, and all prefixes and route maps.
Troubleshoot, identify, and implement Access Lists in order to restore service or add a changed customer IP in a break/fix situation.
Configure cellular/wireless build on remote point of presence device and core side tunnel configuration.
Troubleshoot IUPS alarms and configurations.
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry.
Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience.
We help airlines, airports and business aircraft turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight.
By combining the best networks, connectivity and data/analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience.
Aviation connects the world.
Our Connected Aviation Solutions team connects aviation.
Sustainably.
Seamlessly.
Securely.
Collins Aerospace Diversity & Inclusion Statement: Diversity drives innovation; inclusion drives success.
We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers.
We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.
WE ARE REDEFINING AEROSPACE.
* Please consider the following role type definitions as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite.
This includes all production and maintenance employees, as they are essential to the development of our products.
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.
Some of our competitive benefits package includes: · Medical, dental, and vision insurance · Three weeks of vacation for newly hired employees · Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option · Tuition reimbursement program · Student Loan Repayment Program · Life insurance and disability coverage · Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection · Birth, adoption, parental leave benefits · Ovia Health, fertility, and family planning · Adoption Assistance · Autism Benefit · Employee Assistance Plan, including up to 10 free counseling sessions · Healthy You Incentives, wellness rewards program · Doctor on Demand, virtual doctor visits · Bright Horizons, child and elder care services · Teladoc Medical Experts, second opinion program · And more! At Collins, the paths we pave together lead to limitless possibility.
And the bonds we form – with our customers and with each other - propel us all higher, again and again.
Apply now and be part of the team that’s redefining aerospace, every day The salary range for this role is 77,000 USD - 163,000 USD.
The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.
Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
This role is a U.
S.
-based role.
If the successful candidate resides in a U.
S.
territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted.
However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is An Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Privacy Policy and Terms: Click on this link to read the Policy and Terms
The candidate selected for this position will be responsible for the effective operation and maintenance of products and services.
Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience.
We help airlines, airports and business aircraft turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight.
By combining the best networks, connectivity and data/analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience.
Aviation connects the world.
Our Connected Aviation Solutions team connects aviation.
Sustainably.
Seamlessly.
Securely.
Primary Responsibilities: Provide Tier III Technical Support to the NOC ensuring uninterrupted unimpaired service of IMS Transport Messaging and GLOBALink systems.
Troubleshoot and provide engineering solutions for new service implementations equipment installation and configuration and fault restoration.
Analyze issues to provide high reliability data communications.
Provide technical assistance and support to a Cisco based MPLS network with 10 core sites and 1000+ remote sites.
Assist and support the NOC Incident Management staff in fault isolation procedures.
Provide operational support to implementation and engineering efforts within IMS’s wide area network (WAN) and server farm environments.
Work with onsite field technicians or service provider staff to isolate faults and correct any network or service affecting failure.
Provide technical leadership to less experienced members of the NOC.
Ability to work in a 24x7 operations center Swing Shift 3:00pm to 11:30pm with possibility of rotating weekends and on call rotation.
This position is Essential Personnel requiring onsite work for all shifts Other duties as assigned.
Qualifications: Network+ Certification CCNA Certification CCNP Certification Experience and being highly skilled in the following: IP routing (BGP & OSPF); Hot Standby Router Protocol (HSRP); Network Address Translation (NAT) and Dynamic Multipoint VPN (DMVPN).
Experience troubleshooting and configuring network hardware devices to include routers, switches, firewalls and servers.
Experience troubleshooting technical issues that have been escalated to Tier II and Tier III support in a 24x7 hour operational environment.
Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience Candidates must be US Citizen This position is Essential Personnel requiring onsite work for all shifts Preferred Qualifications: RF systems troubleshooting.
Working knowledge of troubleshooting tools including sniffers, Nexus trace, Net Scout, and knowledge of basic UNIX command structure.
Troubleshoot and verify proper BGP connectivity by identifying any packet loss, verifying speed and duplex settings, verifying proper arp entries as well as prefixes received by provider.
Perform head to head testing with service provider in the event of advance WAN circuit impairment/outage.
Depict differences in connectivity troubleshooting methods between MPLS, DMVPN, and Wireless connections.
Detect and explain why a HSRP group may have triggered a state change.
Explain and troubleshoot cMUSE connectivity infrastructure and how network changes may affect end users.
Verify and implement proper routing configurations, including static routes, BGP configurations, and all prefixes and route maps.
Troubleshoot, identify, and implement Access Lists in order to restore service or add a changed customer IP in a break/fix situation.
Configure cellular/wireless build on remote point of presence device and core side tunnel configuration.
Troubleshoot IUPS alarms and configurations.
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry.
Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience.
We help airlines, airports and business aircraft turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight.
By combining the best networks, connectivity and data/analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience.
Aviation connects the world.
Our Connected Aviation Solutions team connects aviation.
Sustainably.
Seamlessly.
Securely.
Collins Aerospace Diversity & Inclusion Statement: Diversity drives innovation; inclusion drives success.
We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers.
We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.
WE ARE REDEFINING AEROSPACE.
* Please consider the following role type definitions as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite.
This includes all production and maintenance employees, as they are essential to the development of our products.
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.
Some of our competitive benefits package includes: · Medical, dental, and vision insurance · Three weeks of vacation for newly hired employees · Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option · Tuition reimbursement program · Student Loan Repayment Program · Life insurance and disability coverage · Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection · Birth, adoption, parental leave benefits · Ovia Health, fertility, and family planning · Adoption Assistance · Autism Benefit · Employee Assistance Plan, including up to 10 free counseling sessions · Healthy You Incentives, wellness rewards program · Doctor on Demand, virtual doctor visits · Bright Horizons, child and elder care services · Teladoc Medical Experts, second opinion program · And more! At Collins, the paths we pave together lead to limitless possibility.
And the bonds we form – with our customers and with each other - propel us all higher, again and again.
Apply now and be part of the team that’s redefining aerospace, every day The salary range for this role is 77,000 USD - 163,000 USD.
The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.
Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
This role is a U.
S.
-based role.
If the successful candidate resides in a U.
S.
territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted.
However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is An Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Privacy Policy and Terms: Click on this link to read the Policy and Terms
• Phone : NA
• Location : Annapolis, MD
• Post ID: 9080290838
