Customer Care Associate

[Customer Service / Fully Remote] - Anywhere in U.
S.
/ Up to $60K per year / Healthcare, dental & vision / PTO / 401k As a Customer Care Associate you'll: * Work closely with customers to troubleshoot technical issues and recommend best practices of varying complexity via email, live chat, phone, and video conferences.
* Respond to customer inquiries in a timely manner while providing world-class care to strengthen retention and loyalty.
* Become a subject matter expert in all things recruiting and hiring in order to help improve our customer's processes.
* Improve and maintain online help resources.
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