*GREAT BENEFITS:*
* Vacation/PTO available just after 90 days.
* Attendance Bonus
* Safety Bonus
* 401K offered with Employer match up to 3.
5%
* Medical-Dental-Vision
* Life Insurance
* STD Insurance
* Supplemental benefits available
* Employee Discount
* EAP
*SUMMARY*
*Work for an amazing family owned company with strong Core Values and growth opportunities!*
Highly reputable Foodservice Distributor in the Middle Atlantic region for over 60 years, located in Glen Burnie, Maryland, is seeking a trustworthy and reliable *Service Technician* who will perform technical services on company and client equipment, including installations, upkeeps, and repairs with a Customer Centric Attitude.
Reporting to the Service Technician Manager, the Service Technician is responsible for providing technical repair and service work to our customers in a timely manner.
The individual must be willing to expand and learn various service programs including, but not limited to: Coffee/Tea, Beer, and Ware Wash.
*GENERAL DUTIES AND EXPECTATIONS:*
* Installation of various equipment to our customer’s business location.
* Respond to service calls given under the direction of the Service Technician Manager
* Perform preventive maintenance and sanitation of lines.
* Maintain an accurate and adequate inventory of spare parts in vehicle.
* Responsible for general up-keep of vehicle in accordance with company policy.
* Collaborate with managers and other service technicians.
* Write service report following every appointment.
* Knowledge of all necessary tools and equipment to perform service installations/repairs.
* Teach/educate customers on how to use equipment.
* Apt to be on the road for long period of time.
* Adhere to safety regulations and industry standards.
*COMPETENCIES:*
* Able to communicate efficiently and clearly with our customers, and other departments within the company.
* Follow all company policies and procedures.
* Ability to work independently as well as part of a team.
* Understand the needs of the customers and maintain positive relationships to ensure customers’ satisfaction.
* Capable to work in a fast-paced environment.
* Adept to troubleshoot.
* Proven track record of reliability and responsibility.
*SKILLS & REQUIREMENTS:*
* Demonstrate time management, problem-solving, and organization skills.
* Ability to multi-tasks.
* Follow installation and operation manuals.
* Provide great customer service, and excellent communication skills.
* Take responsibility for exercising independent judgment within areas of responsibility.
* Must be able to pass an initial drug screening and random testing.
* Available for the on/call rotation schedule (nights and weekends).
* Available to work certain holidays.
Job Type: Full-time
Pay: From $30.
00 per hour
Schedule:
* Holidays
* On call
* Weekends as needed
Experience:
* Service technician role: 4 years (Required)
* Supervising / Leader: 2 years (Required)
License/Certification:
* EPA Certification (Preferred)
Work Location: In person
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