Recreation Assistant (NRC Solomons)

Duties Provides customer service, information and support of Community Recreation programs and activities.
Service to MWR customers includes, but is not limited to: checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or prepackaged retail items.
Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift.
Assists in processing customer Internet registrations (i.
e.
Net Near You), initial log-ins and event registrations.
Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return.
Notifies supervisor or program lead if damage or loss has occurred.
Ensures all rental or check-out forms are properly completed and reservation and checkout procedures are followed.
Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources.
Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports.
Provides recreation experiences related to leisure skill sets in the form of day and weekend trips.
Assists in day-to-day administration of multiple programs to which assigned.
Tasks include submission of event after-action reports, patronage data collection and entering program data.
Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value.
Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics.
Assists with recruitment, training and scheduling of Community Recreation staff.
Actively supports the command statement on adherence to EEO principles and policies.
Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events.
Performs entertainment and promotion scheduling.
Assists in updating of electronic and multi-media support tools, as needed.
Seeks ways to promote MWR facilities and events through outreach opportunities on base.
Promotes use of recreational E-reading resources available through online MWR Library Program resources.
Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.
) to support and benefit MWR programs.
Performs community outreach to assist in the development of contacts.
Assists in the creation of professional proposals, execution of agreements and follow-up.
Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base.
Adheres to NAVMED P-5010 sanitation requirements.
Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved.
Provides support for Community Recreation event set up and break down.
Performs other duties as assigned as they pertains to the duties of this position.
Requirements Conditions of Employment Must have or be able to obtain within 90 days of being placed in the position and maintain a valid state driver's license in order to transport patrons off-base.
Work may require sitting, walking, long periods of standing, bending and lifting of moderate heavy items up to 40 pounds, occasionally required to lift heavier items.
Irregular working hours may be required to include early shift, late shift, evenings, weekends and holidays when the need arises.
Must successfully pass the E-Verify employment verification check.
Any discrepancies must be resolved as a condition of employment.
Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
Qualifications Combination of experience related to customer service and or recreation activity based functions.
Ability to organize, plan, administer special events and entertainment activities.
Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing.
Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.
Knowledge of the functions, procedures, and operations of recreation activities.
Must have strong customer service skills.
Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers.
Ability to follow oral and written instructions.
Knowledge of computers, office procedures and print production.
Education This job does not have an education qualification requirement.
Additional information Salary is dependent on experience and/or education.
Some positions have special requirements.
Selectee may be required to complete a one (1) year probationary period.
Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.
We utilize E-Verify to confirm selectee's eligibility to work in the United States.
Salary is dependent on experience and/or education.
This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
Spouses of active duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection.
Spouse Preference does not apply to NF 04 and NF 05 positions.
Please clearly identify in your application that you are asking for spouse preference and submit a copy of current PCS orders.
Failure to submit current PCS orders with application will prevent spousal preference from being granted.
Acceptance or declination of a regular full or part-time non-appropriated or appropriated fund position ends your ability to claim this preference.
For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.
Executive Order 12564 requires a Federal workplace free of illegal drugs.
According to the Executive Order, all Federal employees are required to remain drug free throughout their employment.
Commander, Navy Installations Command is a Drug-Free Federal Workplace.
The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31,1959 and at least 18 years of age, employment law (5 U.
S.
C.
3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions.
If applicable, failure to register will prevent you from being considered for employment.
To register, please visit the Selective Service web site at https://www.
sss.
gov/register/.
Benefits Review our benefits How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements.
Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.
Best qualified applicants will be referred to the hiring manager.
The selecting official may choose to conduct interviews.
Benefits Review our benefits Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents are required at the time of application: Résumé If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.
A.
disability letter, proof of service, etc.
) How to Apply To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 04/01/2024 to receive consideration.
To preview the Application Questionnaire, please click the following link: https://apply.
usastaffing.
gov/ViewQuestionnaire/12369005 To begin, click Apply to access the online application.
You will need to be logged into your USAJOBS account to apply.
If you do not have a USAJOBS account, you will need to create one before beginning the application.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.
usastaffing.
gov/Apply/index.
php?title=Applicant To verify or check the status of your application, log into your USAJOBS account.
Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated.
For information on what each Application Status means, visit: https://www.
usajobs.
gov/Help/how-to/application/status The Department of the Navy (DON) is an Equal Employment Opportunity Employer.
Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor.
This agency provides reasonable accommodations to applicants with disabilities.
Applicants with disabilities who believe they may require reasonable accommodations should email their request to nsapplications@nhr-ma.
com to ensure proper consideration is given.
The decision on granting reasonable accommodation will be on a case-by-case basis.
Agency contact information NDW NAF HR Email ndwnafhr@us.
navy.
mil Address Navy Recreation Center Solomons 47402 Buse Rd Bldg 467 Patuxent River, MD 20670 US Next steps Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application.
Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement.
Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.
g.
, Spam Blocker, etc.
), you may not receive important communication that could affect your consideration for this position.
Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents The following documents are required at the time of application: Résumé If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.
A.
disability letter, proof of service, etc.
) Help This job is open to Military spouses The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.